DSL Fundamentals
(standard course)

Course Overview

DSL Fundamentals is designed as an overview course for individuals in the telecommunications industry who desire an understanding of DSL. In addition, this course serves as an excellent preparation for more intensive training. DSL Fundamentals is structured to focus on the following areas:

• Sight recognition of system hardware components
• Familiarity with the language and concepts of DSL
• Fundamental comprehension of the job duties and responsibilities of the installation technician
• DSL from the field service perspective and from the customer perspective

Objectives

• Identify the basic components of a DSL connection
• Recognize common DSL acronyms and define their meanings
• State and explain how DSL works and it's advantages over other services
• State and explain how the PSTN (Public Switched Telephone Network) is involved with the delivery of DSL
• Identify the basic hardware components of computers and the importance of NIC (network interface cards)

Format

DSL Fundamentals is a 30-hour program, offered in 3-hour modules. The course content is presented in an interactive, learner-centered style of facilitation. Participants are actively engaged in lab exercises and classroom discussion throughout the 30-hours. An additional 20-hours of self-study should be anticipated.

Special Features

• Interactive course delivery
• Text workbooks for in and out of classroom study
• Extensive practice and feedback throughout each module
• Custom designed lab experiences

Benefits

• Participants learn many of the skills necessary for installation of DSL circuits.
• Participants achieve confidence in their acquisition of additional technical knowledge, so they can confidently discuss DSL with customers, colleagues, and friends.