Quest for Team Excellence
Course Overview
Through challenging activities participants use team skills to achieve goals. The result - participants have identified skills necessary for enhancing their actual team performance. Past attendees have uniformly agreed that the Quest for Team Excellence seminar has made a dramatic difference in their workplace. They have turned discovered knowledge into applicable team skills.
For example:
- increased sharing of information
- a more positive attitude
- respect for the ideas of others
- applicable problem solving techniques
Course Description
Quest for Team Excellence is a one or two-day seminar designed to allow individuals the opportunity to learn how to actively build working relationships, effectively manage conflict and use personal leadership to support and assist others in a mutual effort to achieve the organization's mission. Teamwork is the ability to work together to accomplish a common goal. The best results happen when groups that are put together, pull together as a team.
Course Objectives
- Build stronger, supportive, working relationships
- Learn a model for a high performance team
- Understand the group dynamics of teams
- Receive feedback in order to identify priorities for improvement
- Use personal leadership to assist the team in achieving organizational goals
- Encourage continuous improvement by learning how to plan for results
Course Benefits
- Increase mutual respect and trust
- Create balanced team roles
- Utilize the potential of every team member
- Communicate more effectively
- Make better decisions within the team
- Resolve conflict
Course Content
- Comparison groups versus teams
- Team assessment
- Characteristics of effective teams
- Creating/understanding common purpose
- Identifying norms and values
- Developing trust
- Team processes
- Communicating in teams
- "Group Think"
- Managing conflict
Course Design
Awareness - Through experiential learning activities, participants will discover knowledge that can be turned into skills immediately
Feedback - Feedback from seminar participants and the facilitator will identify priorities for improvement
Practice - Using feedback and models to verify the benefits of applied skills
Planning - Fifteen percent of Quest for Team Excellence is devoted to developing action plans
